*Optional Tech. Support and Maintenance


You will have peace of mind with a top notch technical team on your side.

What's included:

  • Monitor your system performance and network link (24x7)
  • Periodically verify that peripherals are working properly
  • Add or remove hard drive / file system as needed
  • Create a backup and recovery policy
  • Periodically maintain backups of crucial directories/files
  • Provide periodic OS Updates
  • Document the configuration of your system
  • Troubleshoot / Escalate tickets for issues of concern
  • Periodically tune system performance
  • Analyze periodic system logs to identify potential issues
  • Maintain a security policy
  • Provide notification on failures or errors
Maintenance Pricing:
  • Basic Integrated Maintenance -$100/month
  • Remote Maintenance (Non-colocation customers) - $125/month
Additional Tech. Support Pricing:
  • Remote/Email Support for trouble tickets or minor customizations - $30/hour
  • Priority Support via phone or C-Level customizations  - $45/hour


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*All items mentioned above are provided by an out-sourced tech support agency
and are beyond the capacity or responsibility of AUGUTECH, Inc.